Seminars For Claims Professionals
We are pleased to present our current listing of Seminars and Workshops for insurance claims and legal professionals, presented by one of our senior technical experts. Our Programs are tailored to assist adjusters and claims executives, as well as attorneys and forensic accountants who serve the insurance industry. These seminars cover some of today's most pressing issues.
Our seminars are approved for CEU and CLE credit in many states where continuing education is required. LWG is continually updating and submitting courses for approval, and is able to offer a wide variety of CE credit options.
Assessing Weather Related Structural Damage
At any given time of the year, the weather affects structures, from the buildings we occupy, to the roads we travel. When severe weather hits an area, it can cause structural damage in varying degrees of severity. This seminar explains the weather impact on different types of structures (residential, commercial and industrial). The seminar presents different types of insurance claims stemming from weather related damage during different seasons . The seminar goes on to describe investigative methods needed to identify type and cause of damage in addition to ways to determine the scope and costs of remediation needed to return the structure to a pre-loss condition.
Advanced Technologies in Vehicle Accident Reconstruction Investigations
Reconstruction of vehicle accidents has developed into a highly advanced science using complex technologies that continue to evolve. This seminar is designed for insurance claims adjusters, in-house counsel, and attorneys who handle major vehicular accidents resulting in fatalities or significant damage to property. This seminar explains the investigative process followed by experts to determine pre-impact vehicle speeds, seat belt usage, and headlight/ turn signal illumination at the time of impact. New technologies employed in the investigation process are described in detail and case studies are presented to highlight the process of applying technologies to formulate opinions. The presenter will expose attendees to advanced hardware and software technologies used in reconstructing heavy truck, passenger vehicle, motorcycle, and pedestrian collisions.
Investigating Construction Accidents
People working on construction sites face potentially dangerous and life threatening situations on a daily basis. These situations may lead to costly damage and serious injury. Investigating what went wrong is typically a challenging endeavor that requires specialized knowledge of equipment, codes, and human factors that existed at the time of the accident. This seminar covers the investigation of construction accidents starting wtih description of the different type of equipment and most common accidents for each. Analysis of human, mechanical, and environmental factors is discussed using case studies that highlight the investigative process and common pitfalls that should be avoided. The role of regulating bodies, applicable codes, and technical standards is also discussed.
Investigating Mechanical Failures
This course is designed for property and liability insurance claim adjusters and in-house counsel handling losses that result from a mechanical failure. Attendees benefit from exposure to technical terms and steps required to complete a successful loss investigation. The group exercise allows adjusters and legal professionals to apply their understanding of Mechanical Failure Investigation techniques to explore the variety of causes that lead to a popular type of water loss. The knowledge and education the attendees gain improve their ability to apply coverage and handle subrogation matters.
Construction Defect Claims
With the reality of construction projects being designed and built faster while using innovative materials and methods to conserve overall costs, there is a likelihood that a problem could occur at any point during the construction phase. This seminar will assist the audience with identifying and distinguishing the potential parties involved in a construction defect case including the owner, engineer, architect, general contractor, sub-contractors, jurisdiction officials, independent inspectors, and utility companies from an initial project idea through final sign off. This presentation will allow attendees to develop an understanding of the steps to investigate the problem and locate the breakdowns that could identify a negligent party over the course of a builder’s risk policy and general liability.
Technical Tips for Adjusting Electronic Equipment Claims
This informative seminar provides claims professionals with tips and tools to deal with complex claims involving damage to electronic equipment. Participants will cover a wide variety of loss types including lightning, smoke and water damage, and will gain familiarity with techniques used to mitigate damage and minimize business interruption. Participants are also given the opportunity to grill technical experts with their most difficult questions.
Computer Forensics & Data Recovery: An Invaluable Tool
This fast-paced program provides a highly educational glimpse of cutting-edge developments in the fields of computer forensics and data recovery. Participants will develop new methods to assist in the evaluation of claims and minimize the extent of electronic data losses. The program also includes a tutorial on the types and sources of electronic evidence, various media storage devices, and the procedures utilized to identify and gather the evidence. Basic methods of forensic assessment and analysis, as well as the techniques used to hide information such as encryption and password protection, will also be covered.
How to Identify Lightning Damage
How to Identify Lightning Damage focuses on accurately identifying lightning damage for the purpose of determining policy coverage. Upon completion of the course, participants will understand the cause and effects of lightning, and how different types of electronic equipment are susceptible to damage. The program also covers how to distinguish lightning-related damage from other perils, such as power surges, normal wear and tear, intentional damage, etc. The seminar concludes with a question and answer session.
Solving the Warranty Dilemma
The course is designed for claim adjusters who are involved in the investigation, evaluation or adjustment of claims involving equipment under a manufacturer warranty or other service agreement. Participants will review powerful negotiating strategies that may lead to reinstatement of cancelled warranties, which can follow the occurrence of a loss, and will also gain familiarity with scientific-based approaches showing environmental conditions by losses are often within manufacturers' stated environmental specifications. With this knowledge, participants will be better equipped to address manufacturers' concerns.
Large-Scale, High Tech Catastrophic Losses
Large-Scale, High Technology Catastrophe Losses reviews and addresses the many issues and special circumstances encountered with large, high technology losses. Forward-thinking organizational methods useful in dealing with large catastrophes and numerous obstacles that such losses often present will also be covered. Lastly, the program examines structured approaches to evaluate the various options available to handle large-scale high technology losses.
Investigating Electrical Incidents
Investigating Electrical Incidents provides adjusters with basic knowledge of electrical systems, types of electrical incidents and steps to investigate cause. The three types of incidents discussed in detail are electrical fires, injury by contact and power quality damage, as well as an explanation of applicable codes and standards. Photographic examples are provided to assist in understanding electrical losses and to learn the best way to approach them.
Electronic & E-Commerce Claims
Electronic & E-Commerce Claims provides the claims professional with an overall understanding of basic electronic data losses, and the kinds of losses he or she will encounter. During the course of the seminar, participants will analyze causes of data loss including viruses and malicious attacks, and identify and apply legal concepts to data losses. Recent court rulings will also be covered in the program, enabling participants to gain a better understand of data losses.
Technical Tips: Emergency Response & Restoration
Technical Tips: Emergency Response and Restoration is provided for adjusters to better understand how to properly respond to losses with equipment and learn why equipment restoration is viable from a scientific standpoint. Claims professionals will be able to more thoroughly understand the various restoration techniques and when to use them, and will be provided with project examples to illustrate proper response and techniques.
Why Air Conditioning Systems Fail
This seminar explains how air conditioning systems work in residential and commercial applications. Attendees will become familiar with the various components that are used in air conditioning systems, and learn which air conditioning system components typically fail, and the reasons for such failures. The course will also include how to distinguish between the various causes of air conditioning system component failures.
Claim Notes & Computer Forensics: Your File on Trial
With computers such an essential part of the claims process, adjusters frequently find themselves to be the recipients of subpoenas for electronic records such as file notes, word processing documents, spreadsheets and email. Often, this data includes information that the claims professional believes to have been erased or deleted. This program reviews the types of electronic data that can be discovered during litigation, and equips participants with techniques to avoid common traps and pitfalls.
Power Quality Claims
Power Quality Claims identifies and distinguishes between different power quality problems that cause damage to equipment, including wiring & grounding problems, machinery operations, utility operations and lightning. The course will aid in an understanding of the steps to investigate claims and in identifying the cause in which to apply coverage.