IT Failure Analysis

Identifying the cause of your Information Technology (IT) failure is pertinent to business operations, insurance claims, and litigation.  LWG has the years of experience to provide you the mode of the device failure fulfill your needs.  This process is completed with various methods of testing for servers, switches, routers to name a few.  Also, LWG has the ability to examine more prevalent failed devices, such as hard disk drives, cooling fans, etc. , to provide the type of error or failure experienced.  All of the testing performed will allow for LWG to provide a determination as to the cause of the failure or error experienced.

Why do you need to find out how it failed? 

LWG has completed examinations of IT devices that are in relation to a multitude of business operations, insurance claims, and litigation.   In each, the identification of the device failure or error experienced is the goal.   From LWG’s experience, the results of our determinations typically impact business operation positively from many different angles.  Most importantly, the ability to verify the exact mode of failure will allow for corrective measures to be executed knowing that the results will minimize the impact of any future failed equipment.  An additional definite benefit allow for your IT Staff to know how to respond to an event with better confidence.

Hardware Inspection

LWG can complete a physical inspection of various types of IT devices.  A hard disk drive, for example, can have a multitude of failures that will respond identically to an end user.  Because of LWG’s testing methods, LWG is able to systematically remove the possible causes from the actual cause of the failure.  

Testing Results and Determination

LWG provides a comprehensive testing process that will provide the highest results.   These include the testing of devices, analyze the condition of the equipment, execute various applicable testing procedures,  review the results of the testing methods, determine a plausible result,   verify the result, outcome, or affect that the device would experience, etc..

Litigation Support

This service from LWG will supply attorneys with ability to examine the specifics regarding computer and/or network appliance equipment involved in litigation.  LWG can assist with detailing the device operation; provide information detailing the configuration of the device at its installed location, and assist with reviewing mitigation processes regarding multiple perils such as water, smoke, physical damage, and many others.  Of course, LWG can provide the attorneys with testing results and assist with the application of these results into the litigation process.