...Thanks to your untiring efforts in contacting the respective manufacturers and in securing replacements, my computer system has been restored to a state comparable to what it was before the May 23rd washer accident. Perhaps even more important, since you procured these items at nominal or minimal cost, you managed to save my computer setup without exceeding my insurance policy maximum- a fact that I appreciate as an insurance holder...

... We recently had a lightning damage claim submitted to us which had been submitted to the building carrier in error. The insurance company who had the building coverage, already evaluated the claim and told the policyholder they would pay in excess of one hundred twenty thousand dollars, for the lightning related damage to contents. When we received the claim, we contacted your consultant and requested he evaluated the damage and the repairability of the items. Your consultant not only had all of the items repaired for approximately $20,000, he also worked very closely with our policy holder to provide the kind of customer service which prevented them from becoming dissatisfied with the repairs. LWG had saved us $100,000 on this loss and the policyholder was pleased with their service...

...The claim involved the determination of cause and origin and valuation of a computer system damaged during the storm. The insured was anxious to get the claim resolved, and your consultants were always available for my often-frantic phone calls. As someone who considers herself "technologically challenged", it was such a comfort to know that I had the services of LWG to make sense of this difficult situation...