Our technical consulting service provides adjusters and attorneys with accurate and timely technical information regarding the cause of a loss, extent of damage, costs to repair , restore and replace high technology equipment. Whether a loss involves industrial machinery, medical diagnostic devices, telecommunications systems, computer or heavy equipment, we can provide technical analysis that you need.


Causal analysis

Our analysis may include on-site inspection, electrical and electronic testing, technical interviews and research. With our time tested techniques and technical knowledge, our experts are able to determine the cause of failure to nearly any type of equipment. A clear and concise report is provided to fully document the loss.


Damage assessment

Once the cause of the loss is established, the nature and extent of the damage is determined and documented. Our analysis provides a detailed and thorough inventory necessary for accurate assessment of repair and replacement options.


Evaluation of repair and replacement cost options

Our consultants perform market surveys using the most extensive resources available to establish accurate repair and replacement costs. If necessary, we will locate available local repair vendors and monitor repairs as needed.


Like kind and quality cost analysis

Because technology is constantly changing, identifying a like kind and quality replacement for a damaged item can be challenging. With our extensive resources and experience, we will establish the like kind and quality replacement cost for any piece of equipment. We will also identify any upgrades and their costs.


Restoration feasibility studies

Decontamination and repair can be a highly effective means of restoring high technology equipment and minimizing interruption of business. We perform chemical testing of contaminated equipment to accurately and reliably determine the feasibility of restoration. We determine the cost to restore equipment and compare these costs to the replacement cost and formulate a plan to return the equipment to a pre-loss condition in the most cost-effective and timely way.


Origin and cause investigation
This, typically, is the fire investigative approach of origin and cause. The investigation begins with a visual overview, point of origin determination, mapping, interviewing, and photographic survey at the primary scene. Then, each team member begins systematic investigation in his/her respective specialized area for causal determination.
  • Fire Investigators - exact point of origin identification of the fire or explosion and causal possibilities.

  • Electrical engineering - possible electrical malfunctions, lightning and power surge.

  • Mechanical engineering - determine causal effects of oil, gas, and propane-fueled appliances and systems including leak detection and analysis of transmission lines. Analyze sprinkler system operation.

  • Civil engineering - other accidental causes(wood burning fireplaces and stoves).

  • Chemical engineering - determine causal effects of process systems in plant and fire explosion.

  • Laboratory analysis - chemical analysis of samples for possible accelerants, explosives, and flammability. Testing of materials for flame spread and toxic fumes.
Causation and conclusions are corroborated with extensive technical searches, simulations, and in-depth reporting. Our report offers the client an easily understood written document stating conclusively the cause-effect relationships of a particular fire. The team members are qualified professionals and are adept in the utilization of models, videotapes, and other visuals to support courtroom presentation if need arise.


Technical documentation

During the course of our assignment, we provide insurance adjusters with all the necessary documentation including reports, photographs, lists and tables that assist in establishing an audit and litigation proof file.


Project management

Our consultants are experts in managing the recovery process on large and complex claims. Our experience includes project management and catastrophe response at the World Trade Center, the Oklahoma City Bombing, and host of natural disasters such as hurricanes, earthquakes and floods. Our Equipment Tracking Database Technology (ETD) enables us to perform an accurate and complete inventory and technical assessment on large losses in less time than ever before.


Expert witness support

Our consultants are recognized as expert witnesses in many jurisdictions in matters that involve damage to equipment. Our professional, qualified experts are adept at presenting highly technical matters to non-technical audiences in a courtroom.