The insured, a metal working facility, claimed damage to their manufacturing equipment consisting of CNC and manual milling machines, lathes, presses, boring and honing equipment, grinders and EDM machines when a severe fire broke out. In addition, the power distribution equipment including transformers and switchgear were allegedly damaged. The claimed replacement cost was roughly $2M. LWG Consulting was asked to verify the extent of damage and determine the best path to restore the insured's operations to pre-loss condition.

LWG performed an inspection of the inventory. Despite the various manufacturers' recommendations to replace the equipment LWG concluded that the exposure to the smoke and water was not extensive enough to warrant replacement. LWG recommended a combination of decontamination and minor repairs in order to restore the equipment to pre-loss condition. Since the manufacturers had voided the warranties and service agreements, LWG arranged for third parties to provide the warranties and service contracts after the equipment had been restored.

The insured, a metal processing operation, claimed that the large reaction vessel of an evaporator used to remove water from a salt byproduct of metal processing suffered a collapse. The plant was being commissioned and had just ramped up to full production a few days before the loss. LWG was to determine the cause of the failure of the vessel. The insurer's exposure included the cost to repair the collapsed vessel, business interruption and re-manufacturing of the insured's other similar vessels totaling approximately $1M.

An LWG consultant who is both a professional engineer and a CFEI (Certified Fire and Explosion Investigator) visited the insured's plant and performed an inspection of the equipment in question. The scene was carefully examined, and all evidence documented. The consultant also hosted discussions with the German manufacturer of the equipment while he was on site.

Insured claims that lightning caused damage to the software and controller of a CNC machine. Repairs attempted by the insured and their vendor did not correct the intermittent failure of the machine. The insured requested replacement for $117,000.

LWG Consulting inspected the machine and performed functionality testing. The electrical system in the premises was also inspected. Technical research was conducted by contacting the manufacturer and other vendors.

The insured claims the theft of a number of hard disk drives, and data tapes from their offices caused loss of data including design drawings of 13,750 projects. The total claim amount was $123,000, including replacement of the equipment and regenerating the design drawings.

LWG Consulting interviewed the insured and their technical staff. Paper copies of the design drawings were reviewed and analyzed. Market research was conducted to determine the cost of options to return the insured to a pre-loss condition.

The insured claims that a lightning related surge, which occurred several months earlier, weakened electronic components causing intermittent failure of a digital automation system in a radio station. The manufacturer voided the warranty and recommended replacement for a total of $96,000.

LWG Consulting inspected the site of the loss and tested the equipment. The system and the intermittent failure were analyzed to determine the cause of failure.

The insured claimed that dust from construction caused overheating of components within computer equipment resulting in failure of the equipment. Replacement cost was claimed to be $74,000.

LWG Consulting inspected the site of the loss and tested the equipment. Wipe samples were taken to analyze the level and type of contamination, if any.

The insured claims that during a computer failure in a data warehousing facility caused data loss of millions of records. The total cost to reestablish the lost records was $730,000.

LWG Consulting conducted technical interviews of the insured's IT personnel, the manufacturers and the programmers of the software systems. Computer logs were reviewed and analyzed.

A fire occurred in a manufacturing facility. The insurance company retained an origin and cause investigator who determined the point of origin. Several electrical artifacts were found in the area of origin. The fire caused $670,000 in property damages.

LWG Consulting performed a comprehensive scene examination and secured the electrical artifacts as evidence. The manufacturers were put on notice. Exemplars were purchased and tested. Destructive testing of the evidence was hosted at LWG Consulting's laboratories in the presence of representatives of the manufacturers and contractors.